Sweet Dreams Begin at SugarScoop

Discover chocolates that make every celebration sweeter.

Our Sweet Story

Founded in December 2020 by Camille Santiago, SugarScoop began during the challenges of the pandemic and has since grown into a beloved chocolate brand with branches in Makati and Antipolo. Our passion is crafting fresh, high-quality, and creatively designed chocolates that bring joy to every occasion—from chocolate stirrers and chocolate bombs to our signature smash boxes. Each product is carefully prepared with fresh ingredients and unique seasonal designs, making every bite special.

At SugarScoop, we serve families, kids, and young adults celebrating birthdays, weddings, and other special moments. Guided by a dedicated family team, we ensure smooth daily operations and exceptional service. With innovative creations, seasonal offerings, and a commitment to quality, we aim to spread happiness, one chocolate at a time, creating sweet memories for every customer who visits or orders from us.

Our Story
What Makes Us Special?

Handcrafted with Love

Every chocolate is carefully made with fresh ingredients, creativity, and attention to detail.

Unique Designs

Our seasonal and themed chocolates stand out with original designs that no one else copies.

Joyful Experience

We aim to create memorable moments for families, kids, and young adults celebrating special occasions.

Ready to experience SugarScoop?

Treat yourself to handcrafted chocolates made with love

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Terms & Conditions

SugarScoop – Terms and Conditions

Welcome to SugarScoop! By placing an order with us, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. About SugarScoop

SugarScoop is a chocolate business that offers a variety of chocolate products, including stirrers and chocolate bars. We cater to both small and large orders.

2. Orders and Down Payment

  • All orders require a 50% down payment to confirm.
  • Orders will only be processed once the down payment is received.
  • The remaining balance must be paid upon pickup or before delivery.

3. Pre-orders and Lead Time

  • We offer same-day delivery for stirrers and chocolate bars (depending on stock availability).
  • For large or event orders, please allow 2–3 days for preparation and processing.

4. Cancellations and Refunds

  • Strictly no cancellations once the order is confirmed.
  • Down payments are non-refundable, even if you cancel your order.
  • Changes in orders must be requested immediately and are subject to approval depending on production status.

5. Delivery and Pickup

  • Delivery fees may apply depending on your location.
  • Delivery fees are always shouldered by the customer.
  • SugarScoop is not responsible for delays caused by factors beyond our control (e.g., traffic, weather, or courier issues).

6. Product Quality

  • All our chocolates are made fresh with high-quality ingredients.
  • Please handle and store products properly after receiving them. SugarScoop will not be held liable for damages caused by improper storage or handling after delivery or pickup.

7. Contact Information

If you have any concerns about your order, please reach out to us through our Contact Page (Facebook, Instagram, or phone number provided there).

Privacy Policy

SugarScoop – Privacy Policy

Last Updated: October 2025

SugarScoop values your privacy. This policy explains how we collect, use, and protect your personal information when you place an order with us.

1. Information We Collect

We may collect the following information from you:

  • Name
  • Email
  • Contact number
  • Delivery address
  • Order details and payment information

2. How We Use Your Information

Your information is used for:

  • Processing and delivering your orders
  • Contacting you about your order status
  • Improving our services and customer experience

We will never share or sell your personal information to anyone outside SugarScoop.

3. Payment Information

  • Payments and down payments are handled securely through our approved payment methods, which require sending a payment screenshot.
  • We do not collect, store, or process any bank or card details directly from customers.

4. Data Protection

We keep your information private and secure. Only authorized staff have access to customer data for order purposes.

5. Contact Us

If you have any questions about our Terms & Conditions or Privacy Policy, please contact us through our official social media accounts or customer service channels.